We cannot see your personal files.

Your photos, emails, documents, and messages are yours alone. We never access or monitor them.

We do not spy on your activity.

We don't record your screen, track your keystrokes, or listen through your microphone. We can't even if we wanted to.

We protect your device, not your data.

Our systems monitor your device's health (like security updates, malware threats, and encryption status), never your private content.

In case of a security threat, we may collect limited information.

If there's a cybersecurity incident (like malware detection or a targeted attack), we may collect technical metadata related to that incident to help resolve the threat, but never full copies of your files or personal communications.

You stay in full control. Always.

You choose when and how to contact support. No one at BaseLock can remotely access your laptop without your explicit consent.